WELCOME TO THE RICEFIELDS FREE

The owner of the villa and/or Oryza staff shall be allowed free access to the house at any reasonable time during the holiday occupancy for the purpose of linen changes, inspection of the property, maintenance or in case of emergencies, e.

WELCOME TO THE RICEFIELDS REGISTRATION

This is necessary for registration of guests which is required by law. There is a 300,000VND charge for each set of lost keys.ДЄ photograph of each guests Passport and visa or national ID card (Vietnamese residents only) must be provided to Oryza staff prior to arrival.

WELCOME TO THE RICEFIELDS WINDOWS

Guests must keep all windows and doors locked securely at all times when not on the premises.

Guests are responsible for the security of their villa during occupancy. Guests are responsible for all damage or loss which occurs to the property or its contents during their occupation and will be responsible for paying appropriate compensation to the owner in case of any damage. Guest must keep the house and all furniture, facilities and equipment in the same state of repair and condition as at the start of their stay. Oryza staff will to meet the client in front of the villa with keys, and can assist for your stay in Hoi An. If you require a check-in later than 23:00 please check with us prior to booking. We need to know guestвЂ™s arrival information (arrival time, departure time, airline, flight number) at least one day prior to his/her arrival.Д¬heck in is possible till 23:00 (local time).

The villa is available after 15:00 (local time) on the day of arrival and must be vacated by 12 noon on the day of departure, unless otherwise agreed in writing. Reservations are for a minimum of 2 nights (other than by prior arrangement). Should a group misrepresent themselves, they will be required to vacate the villa without refund. Under no circumstances may more than 2 persons occupy the villa. Only persons registered on arrival day may occupy the villa. Rearranging the furniture or removing any items from the villa is strictly prohibited. After this time it will be assumed that everything is in order.ДЄll villas are fully furnished. The villa rental includes initial cleaning and setup, water, electricity, Wi-Fi, air conditioning, maintenance of swimming pool and garden.ДЄ mid-week cleaning is included for clients staying at the villa for more than one week.ДЄny defects or deficiencies must be reported within 24 hours of clientвЂ™s arrival. In case of any breakages for which the costs cannot be determined immediately and exactly, delays up to four weeks may be caused. The security deposit will be returned to the client on leaving the villa, provided there are no damages, missing items, no additional cleaning for villas left abnormally dirty and no other outstanding charges. Security deposit of 5,000,000 VND will be charged on arrival day to cover any breakage or damage whilst staying in the villa. * # 14 days or less - 100% of rental rateД«y owner - If through circumstances beyond the ownerвЂ™s control it is necessary to cancel the rental agreement, the owner will refund any monies paid by the guest, without interest or further compensation. * # More than 14 days - no charge (full refund of rental rate) When arranging payment from an international bank account, please contact us as we can provide local bank accounts in Europe, Australia and North America.Д«y guest - Any cancellation by the guest must be notified in writing to the owner. Bank account details will be provided once the booking request has been confirmed.Дamage deposit shall be paid locally in cash. Failure to pay the deposit within this period will result in your booking being cancelled.ДЄll payments prior to your arrival date shall be paid by bank transfer, unless otherwise agreed. Once you reserve a villa, a deposit of 100% of the villa rental rate is due within 24 hours of the booking confirmation.

WELCOME TO THE RICEFIELDS FULL

All bookings are subject to these conditions which are deemed to have been accepted in full by the hirer and all persons in the party.

Welcome to the ricefields